Geospatial and Cloud Analytics (GCA) is looking for a VTC/VoIP Engineer to support the daily operations of secure conference and collaboration environments. This role requires hands-on experience with AV system integration, VTC call support, and the administration of UC platforms in a dynamic and security-conscious enterprise setting. The ideal candidate brings a blend of technical expertise, problem-solving ability, and outstanding customer service.

Responsibilities:

Maintain, support, and troubleshoot AV/VTC systems in classified and unclassified conference environments
Install and integrate AV equipment (monitors, projectors, microphones, speakers, control systems, cabling, etc.)
Monitor, schedule, and support VTC sessions using Cisco TMS, CMS, CMM, and related UC platforms
Administer and configure VTC and UC endpoints, infrastructure, and user access
Ensure all AV and UC system's meet DoD cybersecurity and STIG compliance requirements
Perform firmware and software updates on codecs and AV equipment
Deliver training and support to end users on AV and UC systems
Provide documentation and diagrams for system configuration, wiring, and troubleshooting
Collaborate with senior engineers on system design, upgrades, and project deployments
Respond to outages and system issues, including after-hours support as needed

Requirements:

3+ years of experience in AV/VTC system support, integration, and maintenance
2–5 years of IT experience with VTC/UC platforms in a secure enterprise environment
Strong hands-on experience with Cisco VTC infrastructure and scheduling tools
DoD 8570 - IAT Level II (GSEC, Security+ CE, SSCP, or CCNA-Security)
Secret clearance is required to start, must be eligible to obtain a Top Secret with SCI-level adjudication; TS/SCI preferred

GCA is a Small Disadvantaged Veteran Owned company supporting several government contracts. GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief overview of our benefits package.

Competitive Compensation
Paid Time off includes 10 federal holidays and 15 additional days.
Bereavement Leave
Parental Leave
PTO Cash out
Company Paid STD and LTD
Life and AD&D Insurance
Medical, Prescription, Dental, and Vision Coverage
401k Savings and company match
Employee referral program

GCA is a minority veteran owned small business providing solutions to customer requirements in every realm of the intelligence and information technology industries to include, imagery/intelligence analysis, related systems engineering and administration, operations and maintenance, networking and VTC services.

GCA is committed to a safer tomorrow. The challenges facing our Nation and the World grow ever more complex and require the highest level of dedication, integrity, and service. These core values are the backbone GCA builds upon to provide our customers with exceptional service within the dynamic intelligence community and ever changing Information Technology sector.

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Paid Time off that includes 10 federal holidays and 15 additional days.

Bereavement Leave & Parental Leave

PTO Cash out

Company Paid STD and LTD

Life and AD&D Insurance

Employee referral program

Medical, Prescription, Dental, and Vision Coverage

401k Savings and company match

Video Teleconference Engineer

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